ROBIN8 WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY THIRD PARTY WITHOUT YOUR CONSENT, EXCEPT AS DETAILED BELOW.
There are two types of information that we collect: (1) personal information supplied to us by users in connection with the Robin8 System and (2) non-personal information gathered as users utilize the Robin8 System.
When you sign up to create a Robin8 account (whether through the application, the website, WeChat, Weibo, Facebook or Twitter), engage in the Robin8 KOL Campaign, apply to be a Advertiser or Advertising Agency, submit a review or other content to Robin8, complete a survey, send us feedback, request information about the Robin8 System, or apply for a job, Robin8 may collect information from you, such as your email address, e-mail passwords, first and last name, mailing address, telephone number, date of birth, location, advertiser transaction data, expiration date and authentication codes or related information (collectively, "Personal Information"). You do not have to provide Personal Information to Robin8, but you may not be able to take advantage of all features of the Robin8 System if you do not.
Robin8 and its third party service providers may use web tracking technologies, such as cookies, web beacons, pixel tags and clear GIFs, to collect data related to usage of the Robin8 System, the Robin8 KOL Campaign and web and email marketing conducted by or on behalf of Robin8 (collectively, "Non-Personal Information"). Such data may include how many people use the Robin8 System, what pages in the Robin8 System they visit, where they come from, how long they stay, their Internet Protocol (IP) address, what links where clicked on, and the type of browser they used while visiting. We may store cookies on your computer in order to collect such information and to make your use of the Robin8 System more efficient. None of this information is used to identify you personally, though some of the non-personal information we collect may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Robin8 System, but this may affect the performance of the Robin8 System.
We will use Non-Personal Information to administer the Robin8 System and to understand how well our Robin8 System is working, and to develop aggregate, statistical information on usage of the Robin8 Systems. This allows us to determine which features visitors like best to help us improve our Robin8 System, personalize your user experience, and measure overall effectiveness.
We disclose Non-Personal Information to Advertisers and Advertising Agencies, and third party service providers and business partners, in order for Robin8 and such third parties to analyze the performance of the Robin8 Systems and the behavior of users, to operate and improve the Robin8 System, to target more Advertisers, Advertising Agencies and third party partners, and to target discounts, advertisements and promotions to users. We may also publish this information in order to promote the Robin8 System.
We will use and store Personal Information to deliver the Robin8 System to you, to deliver discounts, advertisements and promotions from Advertisers to you (as applicable) once such features are made available, to allow Advertisers to accept Robin8 as a method of payment once such feature is made available, to market the Robin8 System to you, to improve our products and services, investigate (and remedy) fraudulent or allegedly fraudulent activity, data analysis, to display some use information (in aggregate) to Advertisers in an effort to improve the Robin8 System, and for the internal operational and administrative purposes of the Robin8 System. Additionally, any Personally Identifiable Information that we collect via WeChat, Weibo, Facebook or Twitter will be used for registration and open graph posts.
Robin8 does not sell or rent its mailing list, and we will not disclose your e-mail address to any third party for direct marketing purposes.
Robin8 will disclose your Personal Information to third parties only in the following limited circumstances:
to Robin8’s third party service providers, Advertisers, and Advertising Agencies who are performing marketing services, delivering goods, administering promotions, analyzing data and usage of the Robin8 System, maintaining bank accounts, processing credit card payments, operating the Robin8 System or providing support and maintenance services for the Robin8 System, or providing customer service. We use reasonable efforts to enter into agreements with all of our third party service providers, Advertisers, and Advertising Agencies that require such third party service providers to use the Personal Information they receive only to perform services for us;
when we have your consent to share the information; to investigate reports of fraud, and to correct any issues associated therewith; and to third party providers of white-labeled Robin8 applications. In these circumstances, you will have already shared your email address with said third party, and we will provide it with additional analytics using some of your personal information for the general improvement of the white labeled Robin8 application.
We may also use Personal Information to create aggregated data for analytical purposes, but such statistical information will not contain specific Personal Identifiable Information. It will be used to understand our customer base and to better serve our market. We reserve the right to disclose anonymous, aggregated information to third parties such as potential business partners, Advertisers, Advertising Agencies, and funding sources, in order to describe our business and operations.
If you create an account and provide your e-mail address, we will send you administrative and promotional e-mails. If you wish to opt out of promotional e-mails, you may do so by following the "unsubscribe" instructions in the email, or by editing your account settings as described below. All users receive administrative emails. If you wish to opt out of administrative emails, you must delete your account entirely and cease use of the Robin8 System.
If you would like your Personal Information permanently removed from our database, please contact us at firstname.lastname@example.org. We will promptly delete your account and you will no longer receive e-mails from Robin8. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives as required by law. Data on past transactions and data stored in backups and archives will be deleted in the normal course of Robin8’s business.
You have the ability to review or amend your email address or contact details held in our database, at any time. Please use your settings panel in your account online or contact us by sending an email to: email@example.com.
Security We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this policy and applicable law. However, we do not control the security of the Internet or other networks, or any devices or equipment you use to access the Robin8 System or otherwise communicate with us, and we can’t be, and are not responsible for, the security of information that you choose to communicate with Robin8 and the Robin8 System while it is being transmitted. In addition, no Internet transmission or network system is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties.
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As provided by California Civil Code Section 1798.83, a California resident who has provided Personal Information to a business with whom he/she has established a business relationship for personal, family, or household purposes ("California customer") is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California customers may request further information about our compliance with this law by emailing info [at] robin8.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.
Robin8 does not knowingly collect or maintain Personal Information from persons under 13 years of age, and no part of the Robin8 System is directed at persons under 13. If you are under 13 years of age, then please do not use the Robin8 System. If Robin8 learns that Personal Information of persons less than 13 years of age has been collected without verifiable parental consent, then Robin8 will take the appropriate steps to delete this information. To make such a request, please contact us at info [at] robin8.com.