Terms of Service

Last updated: September 2, 2026

These Terms of Service (“Terms”) govern your access to and use of Robin8’s websites, applications, and services (“Robin8” or the “Service”). By accessing or using Robin8, you agree to these Terms.

1. Eligibility and accounts

You must be legally capable of entering into a binding agreement and must provide accurate account information. You are responsible for safeguarding your account credentials and for activity performed through your account.

2. The Service

Robin8 provides software tools for public relations, media research, journalist and creator discovery, content generation, outreach workflows, monitoring, campaign support, and related business functions. Features may change over time.

3. AI-generated and research content

Robin8 may generate content or recommendations using automated systems and third-party data sources. Outputs may be incomplete, inaccurate, outdated, or unsuitable for a particular purpose. You are responsible for reviewing and approving content before use, publication, or sending.

You should independently verify important facts, contact details, legal claims, quotations, statistics, and other material before relying on them.

4. Outreach and connected accounts

If you connect Gmail or another third-party account, you authorize Robin8 to use that connection only as permitted by the scopes you approve and the actions supported by Robin8. You remain responsible for messages sent from your account and for ensuring your outreach complies with applicable law, platform rules, anti-spam requirements, and professional standards.

You may disconnect integrations, and third-party providers may independently revoke or limit access.

5. Acceptable use

You may not use Robin8 to:

• Break applicable law or violate the rights of others.
• Send unlawful spam, deceptive communications, harassment, threats, or abusive content.
• Attempt to gain unauthorized access to accounts, systems, data, or networks.
• Upload malicious code or interfere with the security or operation of Robin8.
• Use the Service to impersonate another person or misrepresent material facts.
• Resell or exploit the Service in a manner not authorized by your plan or a separate agreement.

6. Your content

You retain ownership of content and business information you submit to Robin8. You grant Robin8 the rights reasonably necessary to host, process, analyze, transform, transmit, and display that content for the purpose of operating and improving the Service.

You represent that you have the rights necessary to provide the content you submit and to instruct Robin8 to process it.

7. Third-party services

Robin8 may integrate with third-party services such as Google, payment providers, hosting providers, databases, AI providers, and communications services. Those services are governed by their own terms and policies. Robin8 is not responsible for third-party service availability, changes, or actions.

8. Fees, subscriptions, and credits

Certain features may require a paid subscription, credits, or both. Prices, credit usage, plan limits, renewal terms, and cancellation terms are presented in the Service or applicable order flow. Except where required by law or expressly stated otherwise, fees already incurred are non-refundable.

9. Intellectual property

Robin8 and its underlying software, interfaces, branding, and proprietary materials are owned by Robin8 or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you ownership of Robin8’s intellectual property.

10. Confidentiality and security

We use safeguards designed to protect the Service and user information, but no online service is completely secure. You are responsible for using appropriate security practices for your own accounts, devices, and connected services.

11. Suspension and termination

We may suspend or terminate access to Robin8 if you materially violate these Terms, create security or legal risk, fail to pay applicable fees, or misuse the Service. You may stop using Robin8 at any time.

12. Disclaimers

To the maximum extent permitted by law, Robin8 is provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

13. Limitation of liability

To the maximum extent permitted by law, Robin8 and its affiliates, officers, employees, agents, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, data, goodwill, or business opportunities arising from use of the Service.

14. Changes

We may update these Terms from time to time. Continued use of Robin8 after updated Terms become effective constitutes acceptance of the revised Terms where permitted by law.

15. Contact

Questions about these Terms may be sent to:

Robin8 Support
Email: robin8ai.support@gmail.com
Website: https://robin8.com